SHIPPING:
Currently, we offer the following shipping options through UPS:
- UPS Ground (Free to the Lower 48 States)
- UPS Ground - Hawaii & Alaska (5-8 business days - Shipping Rates Apply)
- UPS Second Day Air (Shipping Rates Apply)
- UPS Next Day Air Saver (Package Size Restrictions - Shipping Rates Apply)
In addition to transit time allow two days for our fulfillment process.
RETURN POLICY:
We take pride in our customer service and product quality. We are confident that you will be happy with your purchase, however, if you are not 100% satisfied, we will gladly refund your purchase, no questions asked. All we ask is that you cover the shipping back to our warehouse.
Please contact us at 1-833-527-8365. Returns must be submitted to us within 7 days of receiving your purchase, as evidenced by delivery information provided by UPS and/or USPS. Product(s) must be in unopened and new condition to be eligible for return.
Please allow up to 10 business days after we have received the product back into inventory for your refund to post to your account.
Please call customer service at (833) 527 8365 or email us at info@doobiedistribution.com. We will gladly assist you in remedying the issue.
If you choose you may enjoy our deeply discounted UPS rates for the return shipment in which case we would refund the balance of the order to you within 10 days of receipt back at the warehouse.